Medical Offices hold some of the most vital information that cybercriminals are looking to steal, like a patient’s social security number or their credit card information. It is important that medical offices have basic IT components in place to protect themselves and their patients. Although you may not be an IT expert, IT knowledge is needed within a medical practice in order to take care of your day-to-day tasks, data, and patients. Here is a list of the five things every doctor’s office should know about IT.

Medical Office Data Security

Every medical office needs a cybersecurity plan due to the vital and sensitive information that is carried in the medical office’s database, which includes social security and credit card numbers and insurance information. A cybersecurity plan should be in place in order to protect this information from cybercriminals who constantly attack sites and databases. There should also be tracking placed within every computer in the office in order to monitor the network. Cybersecurity is best used for the medical practice’s protection and for patient ID protection as well. Your patient’s health is your practice’s number one priority and the protection of their private information should be as well.

Network and Firewall Monitoring Protecting Medical Files

Network monitoring can ensure that potential data loss and network shutdowns are kept at a minimum. Monitoring your site 24/7 can ensure that your network is running smoothly and to the best of its ability. Network monitoring can help resolve minor issues before they escalate. Ignoring the minor issues can save time at that particular moment, but this can lead to a buildup of an even bigger issue. Network monitoring can also protect your network from any viruses or other potential breaches of security. With more businesses constantly under attack from outside sources, such as cybercriminals invading their internal networks, firewall monitoring and management has become a necessity to running a quality network. Firewall monitoring will keep your network security up-to-date which is vital to keeping your business protected at all times.

Onsite and Offsite Network Backup

Your network system is vital to your business, which is why ensuring that it is maintained and continuously improved is critical for running a successful company. Onsite backup is simply backing up your office’s data, in case of data loss, on a Network Attached Storage which will remain in your office. Offsite backup is backing up your data on solutions such as “clouds” that can be accessed via the internet. This can be a helpful tool in retrieving your data once it has been lost. Onsite and offsite network backups are both great tools if your network becomes infected with some type of virus or malware.

Ongoing Support Plan

Find a managed service provider that understands the importance of medical IT support. Anything that can put your business or patient’s information at risk is an emergency so your IT service provider should know how to handle these crucial situations. A majority of the technology issues can be resolved remotely, but it is important that your IT service provider is capable of traveling on site as well to resolve these issues.

Anti-Virus Software

This helps protect your network against viruses and malware. After your Firewall, your Anti-Virus protection is your second line of defense against viruses. This software is very affordable and necessary, yet many offices have out of date Anti-Virus protection or no protection at all.

These are just the top five things you should know about IT, but there are many more components that go into protecting your medical office. Before selecting your IT or managed service provider, create a list of all the components you are looking for in order to select the best provider for your medical office. 

If you’re interested or in need of a network audit, please reach out to us here at Managed Services Group. We offer a free audit simply so you can understand where your practice is in terms of IT management.