AI just joined your company.
It does not take PTO. It does not sleep. And it works at machine speed.
The only issue is it might also be working for the criminals.
Welcome to business right now.
At Managed Services Group, we are seeing a clear shift: cybersecurity is no longer human versus human. It is AI-assisted attackers versus AI-enabled defenders. That changes the speed of attacks, the scale of risk, and how quickly small gaps turn into major incidents.
And it’s not theory. It’s daily reality.
One reason this keeps working? The human layer is still the easiest “way in.” Verizon’s 2025 Data Breach Investigations Report executive summary notes that 60% of breaches involved a human element.
AI Just Made Cybercrime More Efficient
Cybercrime did not get smarter overnight. It got automated.
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Phishing emails now sound like your coworker, not a scammer
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Fake invoices look legitimate
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Voice and text impersonation are being operationalized at scale
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Malware can adapt behavior to avoid detection
The FBI’s Internet Crime Complaint Center (IC3) data shows how relentless this has become. In 2024, the FBI received 859,532 complaints and reported losses totaling $16.6B. And by complaint count, phishing/spoofing sits at the top of the list.
AI lowers the skill barrier and increases volume. What used to take a group now takes one person with the right tools. More attempts. Fewer obvious warning signs. Less time to react.
If security still depends mostly on users spotting “something off,” the odds are shifting in the wrong direction.
The Voice Clone Problem Is Real (and It’s Here)
“Deepfake” used to sound like a future problem. It’s now an operational tactic.
In a May 2025 public service announcement, the FBI warned of an ongoing malicious text and AI-generated voice messaging campaign used to build trust and then steal access (smishing + vishing).
Your executive team is a target not because they’re careless—because they’re valuable. If an attacker can convincingly impersonate a leader, they can accelerate fraud, wire diversion, or access to internal systems.
The Other Side of the Story: AI Is a Security Multiplier
The same technology attackers use is transforming modern defense…when it’s deployed correctly.
Modern defense depends on being able to detect weak signals early, across identities, endpoints, email, and cloud. Microsoft describes its vantage point as processing 100 trillion security signals per day and screening 5 billion emails daily to protect users from malware and phishing.
That’s the direction the industry is headed: more signal, less guesswork, faster containment.
At Managed Services Group, this is why our security model is built around always-on monitoring and response. As your MSSP, we provide managed threat detection, response, and prevention to block risks before they become incidents.
And our 24/7 Security Operations Center (SOC) is designed for exactly this moment—nonstop monitoring and real-time action so threats don’t slip through the cracks.
The Mistake Many Organizations Make
Seeing “AI-powered” in a product description is not a strategy.
Security outcomes still come from:
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Proper implementation
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Continuous monitoring
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Skilled investigation
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Tested incident response
AI amplifies what is already there. Strong foundations get stronger. Weak ones fail even faster.
And there’s a second risk most leaders underestimate: your own environment feeding AI risk unintentionally. Verizon’s 2025 DBIR executive summary notes that 15% of employees were routinely accessing GenAI systems on corporate devices, creating real potential for corporate-sensitive data leakage.
This is why governance matters as much as tooling.
Why This Is a Leadership Issue
This is not just an IT concern. It is operational risk, financial exposure, and compliance impact.
AI-driven attacks mean:
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Faster breaches
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Shorter detection windows
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Greater potential for business disruption
Downtime, regulatory scrutiny, and reputational damage are not rare cases. They’re increasingly common business events.
If you want a blunt “why now”: the FBI’s latest annual reporting reflects a world where internet-enabled crime is producing record-scale financial losses.
Where This Connects to Trust and Accountability
Using advanced tools is important. Proving you use them correctly is critical.
That is why Managed Services Group operates as a security-first MSP and MSSP backed by SOC 2 Type 2 controls—meaning our controls are tested for operating effectiveness over time (not just documented).
And if you want the plain-language definition from the source: A SOC 2 examination reports on controls relevant to security, availability, processing integrity, confidentiality, and/or privacy.
AI enhances what we do. Governance, discipline, and proven controls make it reliable.
The Bottom Line
AI is already part of your environment—whether you planned for it or not. One version is helping defend your business. Another version is trying to break in.
The question is: Which one has the advantage?
If you are not 100% confident your current provider is using AI-driven security the right way and backing it with real, independently validated security practices, contact us today. It’s worth a conversation.
Managed Services Group helps organizations combine AI-powered defense with disciplined, SOC 2 Type 2–validated security operations—before an incident forces the discussion.