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IT STABILIZATION SUPPORT
We turn downtime into go time.
Tickets are piling up, systems are failing and you’re making tough calls to vendors. Whether you’re trying to keep your team afloat or working to protect everything you’ve built, you need technology that won’t slow you down or let you down. Our IT stabilization support puts an end to the chaos and brings confidence back to your operations.
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Go from daily disruptions to dependable systems.
From 24/7 remote management and expert-level engineering, our experienced IT support brings your entire network ecosystem under control. By eliminating recurring issues and giving your team the quick, responsive support they need, our full-service or co-managed support brings immediate stability to your IT environment.
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IT Stabilization Services
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24/7 Network Monitoring, Management and Remediation Help Desk
With remote monitoring and remote management, our desk is available around the clock to solve issues fast, whether it’s a login error, network challenge or full system failure.
- Reduce your downtime with rapid issue resolution
- Keep your team productive wherever, whenever
- Boost your employee satisfaction and trust in IT
Business Continuity and Disaster Recovery Solutions
Planning for disruption is how businesses stay resilient. We help you develop and maintain strategies that keep operations running no matter what — natural disasters, cyber threats or hardware failures.
- Minimize operational and financial risk
- Reduce recovery time after an event
- Build trust with stakeholders and clients
Co-Managed IT Solutions
Already have an internal IT team? Great — we’ll work alongside them. Our co-managed services extend your capabilities with flexible support, deep technical expertise and scalable resources.
- Solve for bandwidth issues and take the pressure off of internal teams
- Build upon your in-house IT skillsets
- Get even more access to advanced tools and diagnostics
Server and Cloud Management
Whether your infrastructure is on-prem, cloud-based or hybrid, we keep it simple, secure and scalable. We manage updates, patching, performance and capacity so you don’t have to.
- Keep systems running at peak performance
- Eliminate gaps with proactive patching and updates
- Scale resources with ease as your needs grow
Internet Service Provider Deployments
We manage every step of your ISP setup, from vendor coordination to equipment installation, to ensure fast, reliable internet connections from day one.
- Avoid delays with expert coordination and oversight
- Ensure optimal bandwidth and network availability
- Get up and running quickly with zero headaches
Enterprise Backup and Disaster Recovery
We design and deploy backup systems that go beyond saving files to make sure your business bounces back after a crisis. We ensure your team has fully redundant, automated backup and recovery protocols built to fit your risk profile.
- Protect critical business data from loss
- Make sure you’re still able to work in case of disaster or cyberattack
- Meet your compliance and regulatory standards
Enterprise-class solutions
Get the same advanced protection and performance that large enterprises rely on — tailored for your organization. We deploy best-in-class software to safeguard your business, minimize downtime and protect sensitive information from every angle.
- Defend against viruses, malware, ransomware and phishing with robust endpoint protection
- Keep communications safe with full-suite email protection and advanced spam filtering
- Protect critical data with backup, disaster recovery and data loss prevention (DLP) strategies
- Get bandwidth reporting (Auvik or Wazuh documentation and features)
Malware Managed Endpoint Detection & Response Protection
We proactively protect every endpoint — from laptops to mobile devices — with advanced detection, response and containment capabilities. Our team monitors for threats in real time, stopping attacks before they spread.
- Shield devices against malware, ransomware and zero-day threats
- Detect and respond to suspicious activity instantly
- Minimize risk without slowing down your team
Web Content and Email Security Management
We safeguard your users and data from today’s most common entry points: email and the web. Our layered security approach filters threats before they hit your inbox or network.
- Block phishing, spam and malicious links
- Control access to unsafe or non-compliant web content
- Protect employee devices without disrupting workflow
Administrative and Vendor Management
We handle the behind-the-scenes work that keeps your IT environment running. From managing vendors and contracts to user access and software renewals, we simplify operations so you can focus on what matters most.
- Free your team to focus on strategic priorities
- Ensure timely renewals, updates, and maintenance
- Improve vendor performance and secure better rates
Level 2 and 3 Engineering • Network Design • Support Services
Whether you need everyday tech support or advanced server networking and technical expertise, we’ve got your back. Our engineers cover all levels of service — from quick fixes to complex network architecture — and make sure your systems are built to perform and scale.
- Execute network mapping that supports growth, not bottlenecks
- Reduces tech debt with smarter infrastructure planning
- Get 24/7 monitoring and stabilization for hardware capacity, storage and processing power
Enterprise Phone System Integrations and Deployments • VOIP • Fax Solutions
Your communication tools should make work easier, not harder. We implement enterprise-grade phone systems, including VOIP and modern fax solutions, fully integrated with your existing infrastructure and workflows.
- Enable seamless remote and hybrid communication
- Improve your call quality and reliability
- Consolidate your systems for lower overhead and easier management
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No idea where to start? No problem.
Tell us what you’re looking for, and we’ll point you to the right solution.
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“Choose MSG”
“Choosing MSG and listening to their advice has allowed us to refocus our energies on our business, not our IT challenges.”
Business owner, MSG client
“MSG saved us millions”
“MSG does IT due diligence before we decide to acquire any company. They’ve saved us millions and we wish we would have used them earlier.”
Jason C., Stakeholder, private investment firm
“So efficient”
“MSG’s automated ticketing system and cloud architecture subject matter experts have made our company more efficient.”
Kurt G., CIO, National Medical Provider
“I couldn’t do it without MSG”
“We count on MSG for their Level 3 expertise. I couldn’t do server, firewall, or ISP management without them.”
Richard M., Service Desk Supervisor , national home infusion provider
“MSG has my back”
“I can finally take a vacation. MSG has my back.”
Don S., Director of Information Security, local/regional construction company
“Everything finally works”
“MSG helped us upgrade and replace our phones and internet. Everything finally works perfectly.”
Paige A., Practice Manager , multiple location medical practice
“Amazing fast”
“MSG has amazingly fast response times to our tickets and issues.”
Karen P., Office administrator, insurance carrier
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Let’s take the next step.
Ready to solve what’s slowing you down? If you’re set to move forward, or just want to talk through what’s possible, reach out and our team will be in contact with you.