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Co-Managed IT Support

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Support for your IT team, not a replacement.

When your internal IT team is overwhelmed, under-resourced or stretched thin across growing tech demands, they don’t need to be replaced – they need backup. Managed Services Group provides flexible, expert-driven co-managed IT support that supports your in-house staff and fills the gaps that slow your business down. Whether you need additional support, specialty skills or 24/7 monitoring, we step in where you need us. With MSG, your team gets the benefit of Level 1, 2 and 3 engineering support, scalable resources and proven systems, all without giving up control.

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How It’s Done

Our collaborative approach means we work with your team to streamline operations, reduce strain and increase coverage.

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Technical Expertise

  • Leverage our Level 2 and 3 engineering for complex support.
  • Focus on strategic initiatives while we handle complex tasks.
  • Gain access to experienced professionals and Subject Matter Experts (SMEs) without the cost of hiring additional full-time staff.

24/7 Network Monitoring, Management and Remediation

  • Get around-the-clock visibility into your infrastructure health, performance and security.
  • Operate efficiently as we catch potential issues before they become real disruptions.
  • Grow and focus on your strategy while we monitor your systems.

Security and Compliance Support

  • Add to your IT with experts in cybersecurity and compliance.
  • Stay ahead of compliance requirements.
  • Reduce the risk of costly breaches or violations.

Collaboration, Not Competition

  • We align with your goals and integrate with your team, tool and timelines.
  • We operate as an extension of your department, not a replacement.
  • Transparent communication and unified goals keep everyone aligned.
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Let’s take the next step.

Ready to solve what’s slowing you down? If you’re set to move forward, or just want to talk through what’s possible, reach out and our team will be in contact with you.