CEO Mark Fugett was recently featured in an in-depth interview with Authority Magazine, exploring how his career journey has shaped his leadership philosophy.
In the conversation, Mark reflects on the early experiences that led him to found Managed Services Group, including his frustration with unreliable IT execution and his commitment to building a company grounded in accountability, transparency and results. Today, that vision drives MSG’s mission to help organizations transform IT from a cost center into a strategic driver of EBITDA growth.
Mark also shares the core principles that guide his leadership, from communicating with clarity and urgency to leading by example and prioritizing empathy in decision-making. Drawing on decades of experience across networking, cybersecurity and cloud infrastructure, he emphasizes the importance of aligning technology strategy with measurable business outcomes, including profitability, risk reduction and operational resilience.
The profile highlights Mark’s people-first leadership style, his belief in continuous reinvention and his commitment to building trust – both within his team and with clients navigating complex technology challenges.
Read the full interview in Authority Magazine here.