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We’re built for long-term partnerships, not quick fixes. Years of experience (and industry data) show that proactive IT support keeps your systems running longer, smoother and more cost-effectively. That said, if you’re in a bind, give us a call. We’ll talk through your needs and see if we’re the right fit.
Everything you need to keep your IT environment running reliably and efficiently. That can include:
- Proactive maintenance and 24/7 system monitoring.
- Unlimited remote support.
- Onsite support and bench repair services.
- Business Continuity and Disaster Recovery (BCDR).
- Email archiving and compliance tools for message continuity.
- Full software security stack, which includes Acronis BDR and business continuity, ThreatDown, Barracuda, Microsoft 365, ConnectWise, OpenVPN, Auvik, Duo, Wazuh, ConnectSecure, ConcealO, and AWS.
Yes, although we strongly believe our Fixed Fee service offers the most value and gives us the tools we need to truly be YOUR IT department, we do offer other alternatives.
Examples of items that are not covered under our fixed-fee service plans include the cost of new projects, additions to the network, replacement or new hardware, shipping costs, the cost of software licensing or renewal or upgrade fees and the cost of any third-party vendor, manufacturer support, or incident fees. Whenever the potential arises for additional fees outside of our monthly fee, you will always be notified in advance for approval.
We take care of all your business technology needs by implementing solutions to reduce your long-term costs, increase your revenues and mitigate your business risks. Some examples of these solutions are:
- Cabling.
- Technology Recycling.
- Cost-saving voice and data solutions.
- Productivity-enhancing Voice Over IP services and solutions.
- Revenue-generating Web Development solutions that drive clients to your Website.
- Efficiency-boosting mobility solutions to keep your mobile workforce connected no matter where they are.
- Internet Performance and Security monitoring.
- SharePoint Deployment.
- Print auditing and solution consulting.
Give us a call at 407-288-8228 or email hello@msgrouponline.com and we’ll be happy to schedule an appointment with you to discuss your particular business opportunities.
To make certain that we can help your business, our process begins with a Technology Assessment that includes a Needs Analysis and a Cost Savings Analysis. We will examine the results of the assessment and make recommendations to meet your current and future business needs.