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5 Reasons Medical Offices Should Outsource Their IT

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Outsource Their IT

5 Reasons Medical Offices Should Outsource Their IT

  • Megan Killion
  • December 10, 2021

If you’re in the biz, we don’t have to tell you: medical offices are busy places, and running one efficiently can be costly and complicated. One area that is quite a headache to manage is IT; without access to specific hardware or software and without the expertise to juggle all the moving parts, IT management can be costly and time-consuming (to the detriment of other areas of your office). Many offices have discovered that by outsourcing their medical office IT to an expert company, they can save time and money while ensuring that their network remains secure and compliant with HIPAA laws. 

Want to know more? Here are five reasons why you should outsource your IT today.

Compliance

Did you know that HIPAA compliance is a legal requirement for all healthcare organizations? HIPAA stands for the Health Insurance Portability & Accountability Act. This is a federal law from 1996 meant to set standards for the protection of patient health data, ensuring that this information is never shared without their express knowledge. A data breach can be extremely costly in terms of fines and damage to your ability to legally practice. 

When your entire practice is hinged on patient health, you need to ensure that your computers are secure. The best way to do so is by outsourcing IT services to an external firm that specializes in the safe and secure handling of patient care data. The company will have no interaction with any of your patients, but they’ll be able to monitor all of your equipment remotely—meaning they can quickly address any issues before they grow into full-blown emergencies. 

You don’t want anything slowing down your ability to give good care, nor do you want something like a breach in data security jeopardizing future profits and practices, either. An outside group can take care of security and back up your data while freeing up valuable time and resources within your practice.

Security

Did you know that the average cost for a data breach is $3.8 million? The same IBM report also divulges that healthcare is the most expensive industry when it comes to data breach costs, averaging out at about $7.13 million. That’s a lot of money. When you do business with sensitive patient information, it’s crucial to protect your data. By working with an external company that specializes in securing networks, you can avoid becoming a victim of malware attacks, ransomware, data leaks and other cybersecurity risks. If you’re unable to spend time monitoring security protocols, you are better off delegating security maintenance entirely to experts.  There are also best practices when working with cloud computing that experts will already be familiar with—from ensuring physical safety at data centers to training employees on network guidelines. If security is an area where you struggle, bring in experts for help!

Lack of Resources

Many smaller businesses do not have dedicated IT staff to manage their technology. Adding in-house IT staff is often a strain on already tight financial resources. Meanwhile, foregoing specialized IT management leaves your business open to risks: when hackers target these companies, they can often go undetected for months or even years, leaving your business extremely vulnerable. 

Outsourcing your company’s IT services to a trusted partner like Company1 allows you to focus on quality patient care and enjoy protection from cyberattacks, data mismanagement and compliance issues. As an added bonus, an outsourced provider can help support new technological advances when they become available by integrating them into your business operations to maintain maximum functionality with low-cost solutions.

Costs

Some healthcare companies often hire in-house employees with limited knowledge and training to handle all of their IT issues. These IT personnel, along with most office staff, are generally focused on supporting doctors and patients instead of managing technology. A divided focus and lack of specialized know-how is a recipe for failure. 

If you hire an outside agency to handle your unique technology needs, they can deploy a team that’s focused on serving just your company. By turning over most technology support to an experienced, specialized external group, you can save on office overhead by eliminating positions for full-time staff. It is usually more cost-effective to hire an outside agency to manage your computer network rather than pay for a full-time in-house person.

With the acceleration in digital transformation, specifically in healthcare, it is essential to efficiently manage massive amounts of protected health information. Healthcare IT outsourcing will allow you to lower your operating costs, focus on patient health and remain safe and secure with regards to cybersecurity and data protection.

Running your medical office shouldn’t be as hard as caring for your patients. Through competitive price structuring services (vendor management), I.T. network establishment and optimization, plus full-service management and support, Managed Services Group are making the decision to outsource your I.T. provider not only easy, but cost-effective.

Ready to improve your cybersecurity programs and HIPAA compliance by outsourcing your functions to a responsible and credible partner? We’re all ears! Contact us online or give us a call to book a meeting with our team today.

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