Even before the pandemic, there was a widespread and ongoing change in the IT world. This change was primarily due to necessity; the world was evolving. The internet and its technology were growing exponentially, and to keep up, IT had to expand even faster.
It is clear to most businesses that if they wish to remain competitive in this increasingly technological world, they would need to employ IT services. Not every firm and company has the resources to expand their own in-house teams, especially small to medium-sized businesses. To stay competitive and still meet their organization’s technical needs, outsourcing becomes key. Outsourced IT, or managed IT services, means a third party comes in and provides the infrastructure, technical assistance, and other IT services for the business. These firms are usually known as Managed Service Providers or MSPs.
Overall there are a total of eleven managed service options. In this article, we will go over each one to know which options are available to meet your IT needs.
The Nine Types Of Managed Services
If you are wondering about MSPs, it is crucial to know the variety of services that can be provided. Also, keep in mind that not every provider will supply every service, so while one MSP might offer each service, another MSP might focus on or specialize in a specific area.
- Communications: This sort of service provides messaging software, VoIP (voice over internet protocol), data, and video, as well as other communication infrastructure. An MSP can act as a third-party call center in some cases.
- Data Analytics: Data analytics will be desired by businesses searching for monitoring services for data management and use. This solution includes business intelligence for identifying specific trends and developing roadmaps for improved business performance.
- Networks and Infrastructure: An MSP typically takes care of all network responsibilities with this sort of service. This includes setting up a LAN, WAPs, and other connections for your company. They’re also in charge of backup and storage.
- Security: This service covers all aspects of remote security infrastructure, including everything from BDR to anti-malware solutions, and it keeps them all up to date in real-time.
- Support Services: This service option usually covers all IT support services, from troubleshooting to dealing with complex user difficulties.
- Print Services: With this service, the MSP will remotely assist with data and file infrastructure in this service. If your business has sophisticated file management requirements, then this might be a service to look into.
- Cloud Infrastructure: Cloud infrastructure management is typically one of the more complex services as it encompasses computing, storage, networking, and information technology. Virtualization services for apps, software, operating systems, and other items may be available from some providers.
- Saas (Software as a Service): Providers of this type of service supply businesses with a software platform that is often subscription-based. Office 365, universal communication software, and anti-virus software are just a few examples.
- Wireless and Mobile Computing: This service will implement wireless connectivity through managed wireless and mobile computing. This can benefit businesses that do not have the financial resources to set up their own, and organizations can even use this service for their internal networks.
While not entirely comprehensive of all MSPs, this list helps to demonstrate just how diverse the managed service market is. This is advantageous to organizations since it ensures that all aspects of their IT are covered. They can use an MSP to cover their needs, whether they need a little or a lot, without requiring the staff or cash to construct it on their own. And no matter what size your business is, it can always benefit from some form of MSP.
Management Services Group’s vision is to be the best IT Services provider in Central Florida. We want to work alongside you to make your business thrive. Contact us today to find out how our Vendor Management team can help you with your supplier headaches–and see what other services we can offer you.